Frequently Asked Questions
What is this app?
A silent tracking tool. You type what you ate in plain English ("22oz ribeye"), and the app fills in the protein, fat, and carbs. It also tracks your fasting windows automatically, your weight trend, your bloodwork ratio, and your exercise progress. The coaching lives in the content; the app is the tool.
Why doesn't it count calories?
Because calories-in-calories-out is the wrong framework for keto, ketovore, and carnivore. You track protein (you need enough), fat (it's your fuel), and carbs (20g is the ceiling). The app explains the why behind every number in its built-in "?" guides.
Is there a chatbot or coach I can talk to?
No. On purpose. Your health is between you and your doctor — not some random coach on an app, and not a chatbot. You input your information; you talk to your doctor about your health, the supplements you should take, and the exercises you can do safely based on your age and fitness level.
This app simply provides the tools to track your personal progress based on what you and your doctor decide is right for you, and a library of information to help you on the journey you and your doctor have chosen.
Never let a coach — unlicensed, or licensed but without your medical history, who is not right beside you to see your fitness level and your physical state as you exercise or diet — be your guide. And never let a chatbot that is not qualified to give medical advice, cannot see you, cannot judge your fitness level, and cannot know when your diet or exercise is harming you be your diet or fitness guide.
Do I need a subscription?
Yes — the app is a subscription product and doesn't function without one. There's no demo mode, but we do offer screenshots that show every feature and how it works. Then, like everything else about the app, you decide if you want to subscribe — for less than the cost of one pasture raised egg per day, one pound of butter per week, or four pounds of 70/30 ground beef per month.
How much is it?
Premium is $19.99 a month or $129 a year. Basic is $11.99 a month or $79 a year. The home page shows exactly where the line between the plans sits, and upgrading is one tap.
The early adopter special — locked for 3 years:* Premium at $14.99 a month or $89 a year, Basic at $7.99 a month or $59 a year. A whole year of Premium costs less than 30 days of small, swanky, brand name (you know who they are!) foo-foo “coffees.”
*Locked as long as your subscription doesn’t lapse. Re-subscribing after a lapse is regular price.
Want to try it first? A 7 day trial is $1.00, charged right away to a working credit card. Pick your plan (Basic or Premium) and your term (monthly or annual) when you start. Cancel any time in the 7 days and you pay nothing more; do nothing, and the plan you chose begins on the 8th day.
How long is my data kept?
Our server keeps your last full quarter of daily pages and weekly summaries (based on the calendar) plus the quarter you're in right now; on the 2nd day of each new quarter, the quarter before that is removed from the server. (Example: if you have January–March and April–June, then on July 2 your January–March pages leave the server.) The server copy is what your journal opens from when you sign in — on your phone or a new one. If you want records beyond that, download them: any record saves as a PDF, and we recommend downloading your weekly summaries once a month — the app reminds you in the first week of each month. Your yearly summaries — each year shown month by month — stay with your account unless you delete them.
What happens if I cancel my subscription?
If you cancel, your last 3 months of weekly summaries and all of your yearly summaries stay for 12 months from your last paid day. After that, the account and everything in it is permanently deleted, and if you wanted to re-subscribe after that, you would start with a whole new account. (Example: if your subscription's last day is December 31, 2026, your records are kept through December 31, 2027.) When you cancel, you'll also be asked whether you'd rather delete your entire account right then — say yes, confirm you're sure, and everything is wiped immediately and permanently. Accounts that never subscribe are deleted the same way, 12 months after signup.
How do I download my journal?
Open REPORTS on the app's home page, then VIEW & DOWNLOAD. Press DOWNLOAD NEW REPORTS for everything you haven't saved yet, or DOWNLOAD ALL REPORTS. Whatever you check becomes one PDF, built entirely on your phone and saved or shared however you like. A red check means you already have that one, and records approaching deletion are marked in red with the exact date.
Is my data private?
Yes. Never sold, never rented, never shared. No ad trackers, no analytics brokers, no data mining. Your food text is used for the moment it takes to become numbers, then it's discarded — never stored with your account, never displayed, and never used for any purpose except your own use. You can delete any of your records at any time. The full promise is in the privacy policy.
Is this medical advice?
No. The app is a tracking tool. The fasting scoreboard, the supplement flags, all of it — informational, not medical advice. The supplement interaction flags say it themselves: ask your pharmacist. Talk to your doctor before starting any diet, fasting, or exercise program.
Something's not working — who do I contact?
Open HELP in the app and search what you need — it covers how every feature works, billing, and account questions. If the answer isn't there, Help will send your question through to us.
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