Terms of Service
Last updated: August 12, 2026
DRAFT — not yet in force. Delete this box before publishing.
This is a working draft prepared for review by a licensed attorney. It is not legal advice and has not been reviewed by a lawyer. Every highlighted item below is a decision that needs a real answer before this page goes live:
- The state whose law governs, and where disputes are handled.
- Whether to require arbitration and waive class actions. This is a significant choice with real trade-offs — an attorney should advise, not a template.
- The mailing address for legal notices.
- The refund policy. What is written below is deliberately plain and generous; confirm it matches what you actually intend to honour, and note that Apple and Google handle refunds their own way for anything bought inside their stores.
- Whether the exercise waiver already inside the app should also be restated here. The waiver's enforceability is jurisdiction-specific and has been flagged for attorney review since July 8, 2026.
Subscription terms are written as they are designed to work. Billing is not switched on yet, so nothing in the payment sections applies to anyone until it is.
1. Who you are agreeing with
Primal Healing Journal (the "app") is provided by PRIMAL HEALING LLC ("we", "us", "our"). By creating an account or using the app, you agree to these terms. If you do not agree, please do not use the app.
You must be at least 18 years old to hold an account. Parents and guardians may record information about their own children inside their own account; the child does not hold an account and cannot sign in.
2. What this app is, and what it is not
The app is a journal and a calculator. It is not medical care. It records what you tell it, does arithmetic on it, and shows you the result alongside published information about ingredients. That is all it does.
Nothing in the app is medical advice, diagnosis, or treatment, and nothing in it is a substitute for care from a qualified health professional. We are not your doctor, your dietitian, or your pharmacist, and no professional relationship is created by your use of the app. Decisions about what you eat, how you exercise, what supplements you take, and what medications you take are yours, and you make them at your own risk.
If you have a medical condition, are pregnant, are taking prescription medication, or are considering a significant change to how you eat or move, discuss it with a qualified professional who knows your history. If you think you may be having a medical emergency, contact emergency services immediately. Do not delay seeking care because of anything you read in the app.
The supplement and medication interaction screening exists to give you something to raise with a pharmacist or physician. It is a prompt for a conversation, not a clearance, and it will not catch everything.
3. Accuracy of the information
We take the food data seriously. Entries in our databases come from manufacturer labels and from the U.S. Department of Agriculture's FoodData Central, and ingredient flags are applied by our own review of those ingredient lists. We do not accept crowd-sourced food entries.
Even so, we cannot promise the data is complete or current. Manufacturers reformulate products without notice, labels differ between regions and package sizes, and published databases contain errors. Foods you add yourself are your own entries and are not checked by us. Always read the actual label on the actual package in your hand. Where our information and the package disagree, the package wins.
4. Exercise
The exercise material is general fitness information, not a prescription, and it was not written for your body or your medical history. Before starting, you are asked to read and accept a separate health and safety agreement inside the app; that agreement applies in addition to these terms. Stop immediately if you feel pain, dizziness, chest discomfort, or unusual shortness of breath, and get medical help. You take part voluntarily and at your own risk.
5. Your account
Give a real email address you can actually receive mail at. It is how you reset your password, recover your journal on a new device, and hear from support. You are responsible for keeping your password to yourself and for what happens under your account.
An account is for one person. A couples plan covers two named people. Please do not share a login with people it was not sold to.
6. Subscriptions, payment, and cancellation
Some features are free and some require a paid plan. Current plans and prices are shown on our Plans & Pricing page and inside the app before you buy anything.
- Renewal. Paid plans renew automatically at the end of each period — monthly plans monthly, annual plans annually — at the price shown when you bought, until you cancel.
- Cancelling. You can cancel at any time. Your plan keeps working until the end of the period you have already paid for, and it does not renew after that. Cancelling does not, by itself, delete your account or your records.
- Trials. Where a trial is offered, it converts to a paid plan when it ends unless you cancel before then. The price it converts to is shown before you start it.
- Price changes. If we change the price of a plan you are on, we will tell you by email before it takes effect, with enough notice to cancel first.
- Refunds. [Confirm before publishing.] If the app is not for you, write to support within 14 days of a charge and we will refund it.
- Bought through an app store. Anything purchased inside Apple's or Google's stores is billed by them, cancelled through their settings, and refunded under their policies, not ours.
7. Your data
What you record stays yours. How we handle it is set out in full in our Privacy Policy, which is part of these terms. In short: your data is never sold, rented, given away, or shared with third parties, and it is used only to run the app for you.
You can export your records as PDFs at any time, and you can delete your account and everything in it at any time from inside the app. How long we keep records, and what happens after you cancel, is described in the Privacy Policy.
8. What you may not do
The food databases, the ingredient glossary, the written guides, and the app itself are our work and remain our property. You are welcome to use them for your own health. You may not:
- copy, scrape, harvest, or bulk-extract our food data, ingredient information, or written material, by hand or by automated means, including by using an automated agent or AI tool to do it;
- republish, redistribute, sell, or license any of it, or use it to build or train a competing product or dataset;
- share, resell, or sublicense your account access;
- attempt to break, overload, or work around any limit, paywall, or security measure in the app or its servers;
- use the app to break the law, or to harm anyone.
Personal, reasonable use — looking things up, saving your own foods, downloading your own records — is exactly what the app is for and is never a problem.
9. Availability
We intend to keep the app running and to keep improving it, but we cannot promise it will always be available, uninterrupted, or error free. Features may change, and occasionally something may be removed. If we ever discontinue the app entirely, we will give you reasonable notice and a way to download your records first.
10. Disclaimers
To the fullest extent the law allows, the app is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the app will meet your requirements, that its calculations or data are accurate or complete, or that any particular health outcome will follow from using it.
Some places do not allow certain warranties to be excluded, so parts of this section may not apply to you.
11. Limitation of liability
To the fullest extent the law allows, PRIMAL HEALING LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, lost data, or personal injury, arising out of or relating to your use of the app, even if we have been advised that such damages are possible.
To the fullest extent the law allows, our total liability for any claim relating to the app is limited to the amount you actually paid us in the twelve months before the claim arose.
Nothing in these terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, or for fraud.
12. Ending your access
You may stop using the app and delete your account at any time. We may suspend or end an account that breaks these terms, particularly section 8. If we do that to an account in good standing for any reason other than a breach, we will refund the unused part of what you paid.
13. Changes to these terms
If these terms change, the new version will be posted on this page with a new date at the top. If a change materially affects your rights, we will tell you by email before it takes effect. Continuing to use the app after that means you accept the new terms.
14. Governing law
[Attorney to complete.] These terms are governed by the laws of the State of [state], without regard to its conflict of laws rules. [Venue, and any arbitration and class action waiver, to be decided on advice.]
15. Contact
Questions about these terms, or anything else: support@primalhealing.app
Legal notices: [mailing address to be added]
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